TheClubhouse Casino Terms and Conditions

Welcome to The Clubhouse Casino. These Terms and Conditions ("Terms") set out the rules that apply whenever you access our site, open an account, deposit funds or play any game we offer. By using our services you confirm that you have read, understood and agree to be bound by these Terms in full. If you disagree with any part of this document, we ask that you do not continue using our platform.

Here at TheClubhouse, we are operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We hold licence number 0000002 issued by the Tobique Gaming Commission and we operate in line with the obligations attached to that licence. Paysafecard transactions placed with us are processed on our behalf by Tronabriz Limited. These Terms, version 1.0, took effect on 12 June 2025 and remain in force until we publish a revised version.

Eligibility to Play

We at TheClubhouse only accept players who are at least 18 years old, or the legal age of majority in their home jurisdiction, whichever is higher. We allow one account only per person, per household, per IP address and per device. Where we identify duplicate accounts, we reserve the right to close them and to withhold any related balance.

Restricted Territories

We cannot offer real-money play to residents of Afghanistan, Belarus, the Central African Republic, China, Cuba, Cyprus, the Democratic Republic of the Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, the Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, the United Kingdom, the United States of America, Venezuela and Yemen. Our The Clubhouse Casino Canada service also excludes players registered in New Brunswick and Ontario due to local regulatory restrictions. We apply market-specific rules too: registered players from Sweden receive no bonuses, and players from Finland are excluded from our welcome package and from any no-deposit free spins.

Registration and Your Account

To play with us, you must complete our registration form with accurate, current information. Your The Clubhouse Casino login is personal and confidential, and you are responsible for keeping your password secure at all times. Our TheClubhouse verification team may request identity, address and payment documents at any point, including before your first withdrawal if you deposited in BTC, and we may suspend your account until this process is complete.

• We permit one account per player, household, IP address and device.
• You must not let anyone else use your login credentials.
• We may request documents confirming your identity and source of funds.
• You must tell us immediately if you suspect unauthorised access to your account.

Deposits and Withdrawals

At The Clubhouse Casino, we accept a wide range of currencies, including EUR, USD, CAD, AUD, INR, NOK, RUB, PLN, NZD, JPY, KZT and ZAR, alongside BTC, BCH, ETH, LTC, DOGE, USDT, XRP, BNB, ADA and TRX. Our internal operating currency is EUR, and we do not convert fiat balances into cryptocurrency or vice versa. Our minimum deposit is 20 EUR or the equivalent, and every deposit we process is free and instant, whether made by Visa, Mastercard, Maestro, Google Pay, Neteller, Skrill, Paysafecard, Flexepin, ecoPayz, MuchBetter, NeoSurf, MiFinity, SticPay, Astropay, CashtoCode, NET Banking, Interac, bank transfer or CoinsPaid.

Our TheClubhouse withdrawal minimum is also 20 EUR, and we never charge a withdrawal fee, though intermediary banks may apply their own charges of up to 16 EUR on transfers. We aim to process approved withdrawals within 72 hours, with card payouts typically taking 3–5 business days, bank transfers around 3 business days, and cryptocurrency payouts close to instant. Any card used for withdrawal must be registered in your own name.

We apply the following limits: 7,500 EUR/USD per rolling seven-day period and 15,000 EUR/USD per calendar month. Our maximum daily profit is 100,000 USD for VIP players and 50,000 USD for non-VIP players. Winnings generated from a no-deposit bonus are capped at 100 EUR/USD, while progressive jackpots are always paid in full and sit outside these limits.

Bonuses and Promotions

We offer a Welcome Package of up to 5,000 EUR plus 200 free spins split across three deposits, together with ongoing weekly promotions, cashback and tournaments. Any The Clubhouse Casino bonus codes we publish, including The Clubhouse Casino no deposit bonus offers, are subject to the wagering conditions, game weighting and expiry rules stated at the time the offer is made, and full terms are always published on our promotions page as part of these Terms.

We apply different wagering contribution rates by game type: slots generally contribute 100%, subject to excluded titles, table games, roulette and video poker contribute 25%, and live dealer games do not count towards bonus wagering at all. We may amend, withdraw or refuse any bonus at our discretion where we suspect abuse or a breach of these Terms.

Games We Offer

Our TheClubhouse library includes more than 4,500 slots and a live casino floor delivered by providers such as NetEnt, Red Tiger, Ezugi, Yggdrasil, Games Global, Playtech, Pragmatic Play, Play'n GO and many others. We also offer table games covering roulette, blackjack, video poker, baccarat and craps, together with progressive jackpots that are always paid in full. Live dealer games supplied by Ezugi and Playtech do not contribute to bonus wagering.

We currently operate through desktop and mobile web browsers rather than a downloadable application; you do not need a separate TheClubhouse Casino app to enjoy our full range of games, as our site is fully optimised for smartphones and tablets.

Responsible Gambling and Fair Play

We at TheClubhouse take responsible gambling seriously. We offer self-exclusion tools, deposit limits, session reminders and links to independent support organisations for players whose gambling may be becoming a problem. We do not permit the use of VPNs or similar tools to disguise your true location or to circumvent our territorial restrictions, and accounts found in breach may be closed with funds forfeited.

Intellectual Property

All content on our site, including our logo, graphics, software and game titles, is owned by us or licensed to us and may not be copied, reproduced or distributed without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and, to the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our site, including losses caused by technical faults, connectivity issues or third-party payment providers.

Complaints and Dispute Resolution

If you have a complaint, please contact our support team first at help@TheClubhouse Casino.com or through our Help Centre and live chat, available 24/7. If we cannot resolve your complaint internally, you may refer the matter to our alternative dispute resolution provider, EGIS, at [email protected] or via egis.io.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, our licensing requirements or applicable law. We will publish the revised version on our site, and your continued use of The Clubhouse Casino after publication constitutes your acceptance of the updated Terms.

Contact Us

For any questions about these Terms, please reach us at help@TheClubhouse Casino.com. We are always happy to help.